Wapping Bangladesh Association
serving the community since 1981
Information, Advice & Guidance (IAG) Service
We have qualified IAG advisers who are available to give free, independent, impartial and confidential information and advice so you get all the help that you are entitled to. We also provide information and advice on the cost-of-living.
We can sign post / refer people to local food banks across Tower Hamlets.
We offer a range of information, advice, and guidance in a confidential environment including:
General Benefits Advice
Benefits Claims
Universal Credit, Tax Credit, Pensions Credit, Employment Support Allowance, Disability Living Allowance (DLA), Personal Independence Payment (PIP), Attendance Allowance (AA), Carers Allowance, etc.
Housing Benefits
Housing Allowance & Council Tax Support Claims, Rent & Council Tax Arrears, Benefit Overpayments.
Housing Matters
Housing Application, Homelessness, Evictions, Disrepair & Overcrowding.
Consumer Matters & Utilities Queries
Employment Matters & Cost-of-Living Support
IAG Service Timetable:
Monday: 2.00 pm - 5.30pm By Appointment only
Tuesday: 2.00 pm - 5.30 pm Drop-In Session
Wednesday: 10.00 am - 5.00 pm By Appointment only
Thursday: 10.00 am - 5.00 pm By Appointment only
Friday: 2.00 pm - 5.00 pm By Appointment only